Refund policy
RETURN POLICY
- Kindly note that we do not facilitate return or exchange requests.
- However, if you receive a damaged product, we kindly request you to contact us at noolizhai.official@gmail.com.
- To assist you effectively, we ask that you provide an unaltered video of the complete unboxing process.Once we receive this, we will guide you through the necessary steps for the exchange process.
- To report any missing products kindly request you to contact us at noolizhai.official@gmail.com.To assist you effectively, we ask that you provide an unaltered video of the complete unboxing process.
- We don't offer refunds on orders due to the time and labor that goes into each product.refunds are only processed based on fulfilment errors if the product has a genuine manufacturing defect.Please ensure that the product you return is unused, unworn and the original tags are intact.
- The amount will be refunded via the original mode of payment within one week of initiation.